Customer Service

Our Customer Service Commitment

We care for our travelers as our best friends, and our commitment to you is to provide helpful and courteous service in an inviting and fun destination where your needs and wants are satisfied and your questions are answered.

As we take measures to help ensure the health and safety of our team members during the COVID-19 crisis, please be advised that our response time and return process will take longer than usual. We appreciate your patience and understanding. Together with our Global Contact Center, we remain committed to processing your request as quickly as possible.

Stay safe!

Customer Service Information

Contact us at: 

Email: contactus@dufry.com

Phone: Temporarily unavailable

Hours: 9:00 a.m. ET - 5:00 p.m. ET (except U.S. holidays)

 

Hudson Nonstop powered by Amazon's Just Walk Out technology

To obtain your receipt, visit: https://justwalkout.com/receipts

 

two travelers and Hudsy

Our Traveler's Best Friend Service

When travelers enter Hudson stores, they receive the following:

Hudson Employee at a cash register

A friendly greeting

Tech on the go employee helping a traveler pick a speaker

Prompt, courteous service

ATL Hudson Stores - guest travelers

A clean, pleasant store environment

fully stocked product shelves at hudson stores

Fully stocked product shelves

 

 

 

 

 

 

 

 

 

Contact Information

  • Nieshia Ellis

    Nieshia Ellis

    Director, Coaching and Recruitment

    Email

  • Cindi Buckwalter

    Cindi Buckwalter

    VP of Corporate Communications

    Email

  • Corporate Office

    Corporate Office

    +201.939.5050

    Email

    1 Meadowlands Plaza
    East Rutherford, NJ 07073
    USA

  • Customer Service

    Customer Service

    Email

    Phone: Temporarily unavailable

    Hudson Nonstop powered by Amazon's Just Walk Out technology
    To obtain your receipt, visit:https://justwalkout.com/receipts