Customer Service

For over 30 years, Hudson has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson striving to bring sophistication and convenience to today's traveler.

As we take measures to help ensure the health and safety of our team members during the COVID-19 crisis, please be advised that our return process will take longer than usual.  We appreciate your patience and understanding, together with our Global Contact Center, we remain committed to processing refunds as quickly as possible.

Stay safe!


If you have questions or a problem with our product or merchandise, we want to hear about it.

Contact us at:


two travelers and Hudsy

Our Service

When customers enter Hudson stores, they receive the following:

Hudson Employee at a cash register

A friendly greeting

Tech on the go employee helping a traveler pick a speaker

Prompt, courteous service

ATL Hudson Stores - guest travelers

A clean, pleasant store environment

fully stocked product shelves at hudson stores

Fully stocked product shelves

Customer service hours
Monday - Friday 9:00AM to 5:00PM Eastern Time

Except U.S. Holidays 










Contact Information

  • Nieshia Ellis

    Nieshia Ellis

    Director, Coaching and Recruitment


  • Cindi Buckwalter

    Cindi Buckwalter

    VP of Investor Relations & Corporate Communications