Return Policy

The following policy applies to the return of items purchased at all stores operated by Hudson other than the designer stores noted below:  

Newspapers, magazines, personal protective equipment (PPE), SIM cards, and phone cards are final sale.

In light of the current COVID-19 environment and our continuing efforts to keep everyone safe, the following items are final sale and may not be returned or exchanged at this time: underwear, lingerie, swimwear, earrings, headphones, books, or items that expired after the date of purchase, bespoke or special order items, personalized items, or items altered/adjusted after the original sale.

Except as otherwise required by law, all other items may be returned within 60 days of purchase when returned with sales receipt in a new, unused, unopened, and saleable condition. 

Defective items may be returned for refund or exchange for the same item within 60 days of purchase when returned with a sales receipt in original packaging.

Returns may be made to the store where the item was purchased, any other like-branded store operated by Hudson, or by filling out the Online Submission Form HERE.

 

Designer Store Return Policy

The policies below apply to the return of items purchased at the following designer stores operated by Hudson:

Bulgari
Any items purchased at a Bulgari store operated by Hudson may be returned only for exchange, within 30 days of purchase when returned with sales receipt in new, unused, unaltered condition. Returns may be made at the store where the item was purchased or any other Bulgari store operated by Hudson. Returns for refund are not accepted by mail. Returns for refund are not accepted.

 

Eddie Bauer
Any items purchased at an Eddie Bauer store operated by Hudson may be returned for exchange or refund within one year of purchase when returned with the sales receipt. Returns may be made at the store where the item was purchased, any other Eddie Bauer store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Kiehl’s
If you are not satisfied with any items purchased at a Kiehl’s store operated by Hudson, they may be returned for exchange or refund at any time when returned unopened and in original packaging with the sales receipt.  Returns may be made at the store where the item was purchased, any other Kiehl’s store operated by Hudson, or by filling out the Online Submission Form as described above.

 

MAC
If you are not satisfied with any items purchased at a MAC store operated by Hudson, they may be returned for exchange or refund at any time when returned unopened and in original packaging with the sales receipt.  Returns may be made at the store where the item was purchased, any other MAC store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Sunglass Hut
Any items purchased at a Sunglass Hut store operated by Hudson may be returned for exchange or refund within 30 days of purchase when returned in original, new condition with the original packaging and the sales receipt. Exchanges of equal or greater value are accepted at any Sunglass Hut within 90 days of purchase date when returned in original, new condition with the original packaging and the sales receipt. Returns may be made at the store where the item was purchased, any other Sunglass Hut store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Urban Decay
Any items purchased at an Urban Decay store operated by Hudson may be returned for exchange or refund within 45 days of purchase when returned in original packaging, unopened with the sales receipt. Returns may be made at the store where the item was purchased, any other Urban Decay store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Victoria's Secret
Any items purchased at a Victoria’s Secret store operated by Hudson may be returned for exchange or refund within 90 days of purchase when returned in original, new, unopened packaging,  unaltered condition and with the sales receipt. Any item with a tag stating “required for return” will not be accepted if the tag is missing or altered. Returns may be made at the store where the item was purchased, any other Victoria’s Secret store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Vineyard Vines
Any items purchased at a Vineyard Vines store operated by Hudson may be returned for exchange or refund within 60 days of purchase when returned in original, new, unaltered condition, with the tag(s) attached and with the sales receipt. Returns may be made at the store where the item was purchased, any other Vineyard Vines store operated by Hudson, or by filling out the Online Submission Form as described above.

 

Contact Information

  • Nieshia Ellis

    Nieshia Ellis

    Director, Coaching and Recruitment

    Email

  • Cindi Buckwalter

    Cindi Buckwalter

    VP of Corporate Communications

    Email

  • Corporate Office

    Corporate Office

    +201.939.5050

    Email

    1 Meadowlands Plaza
    East Rutherford, NJ 07073
    USA

  • Customer Service

    Customer Service

    We're happy to help! Please fill out our Online Submission Form HERE

     

     

    Hudson Nonstop powered by Amazon's Just Walk Out technology

    To obtain your receipt, register in store or look it up later at https://justwalkout.com/receipts

     

    Red By Dufry loyalty program and app

    Email: RED.NA@Dufry.com