Traveler's Best Friend Service

Our Customer Service Commitment

We care for our customers as our best friends, and our commitment to you is to provide helpful and courteous service in an inviting and fun destination where your needs and wants are satisfied and your questions are answered.

We want to know

If you have a comment, compliment, complaint, or concern, please let us know:

Email: contactus@dufry.com

Contact Information

  • Nieshia Ellis

    Nieshia Ellis

    Director, Coaching and Recruitment

    Email

  • Cindi Buckwalter

    Cindi Buckwalter

    VP of Investor Relations & Corporate Communications

    Email
    Email