Shift Supervisor

Position: Shift Supervisor

Location: Seattle–Tacoma International Airport

Position

If you enjoy working in a fast-paced, fun paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Supervisor for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product. Everyone on our team works together and takes pride in doing a good job. if you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

Job Responsibilities

  • Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Follow processes to control labor costs, food costs and cash on their shift.
  • Ensure the safety and security of the team and guests through a focus on preventive maintenance and cleanliness.

Operations Excellence for Guest Satisfaction

  • Hold our guests as the highest priority and role models exceptional guest service.
  • Promote an environment where there is a sense of urgency to satisfy guests.
  • Ensure that Brand standards and systems are executed on their shift.

Team Environment

  • Promote a team environment through respect, coaching, feedback and recognition.
  • Support the training of crew members.
  • Hold themselves accountable for responsibilities on shift.

Competencies Required

  • Guest Focus: anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results: set compelling targets and deliver on commitments