Position: Service Sales Associate - Bilingual Mandarin - Dufry
Location: Newark Liberty International Airport
Provide a complete shopping experience for our customers and provide excellent service.
- Greet customers promptly and courteously as they enter the store.
- Direct customers throughout the store or to the specific area the customer requests
- Show how product is best-used and how to store product properly
- Answer questions about products and discuss pricing tiers with customers
- Give product samples, allow the customers to taste the products
- Give accurate and current information about the product for all inquiries
- Work to make customers, not just sales, and learn to sell by satisfying customer needs.
- Maintain a positive and cheerful attitude and cooperate with teamwork.
- Check stock daily to ensure that all products are adequately stocked and available for customers
- All merchandise must be displayed nicely and orderly
- Ensure featured merchandise is prominently displayed in each section
- Help shop manager by suggesting alternative locations for products
- Accurately and efficiently operate the cash register/point of sale (POS) systems
- Your Primary Responsibility is Customer Service
- Other duties and responsibilities as assigned
- Availability to work weekends and holidays.
- One or more years of previous retail experience
- Ability to function in a fast past environment with ability lift up to 50lbs with frequent bending, lifting and long periods of time standing an/or walking.
- Daily interaction with Warehouse Manager and supervisor
- Frequent interaction with staff, customers and vendors
- Essential: One or more years of retail experience and previous experience operating cash register/point of sale (POS). High school diploma or GED.
- Desirable: Bilingual
Additional or Local Requirements to Standard Role
- Schedule availability to work early mornings (7:45 a.m. start time) or nights (2:00 p.m. or 3:00 p.m. start time) including weekends and holidays;
- Reliable transportation to and from Newark Liberty International Airport.
- All applicants are subject to pre-employment drug screen and background check