Cafe Associate

Full-Time

Position: Cafe Associate

Location: Cleveland Hopkins International Airport

Job Description

Provide excellent customer service and maximize sales by assisting in the daily operation of the restaurant/store.

Job Responsibilities

  • Acknowledge and greet customers as they enter the restaurant/store or approach the cashwrap.
  • Communicate effectively with customers food and beverage orders.
  • Follow all company policies, cash handling policies and special store loss prevention procedures.
  • Communicate effectively with customers, fellow employees and store management.
  • Effectively operate a cash register.
  • Know basic restaurant/store layout to assist customers in their selection of product and be able to answer customer questions about the entire restaurant/store.
  • Be knowledgeable and familiar with the surrounding businesses/offerings within the facility.
  • Assist other store employees in maintaining security in stores.
  • Stock merchandise.
  • Inform management of any out of stock situations.
  • Help maintain a neat, clean, organized restaurant/store, which includes sweeping, dusting, dish washing, moping, straightening of merchandise on store fixtures and displays.
  • Perform related work as assigned.

Knowledge, Skill and Ability

  • Ability to interact with diverse personalities.
  • Proficiency in the operation of a cash register
  • High degree of interpersonal skills

Education and Qualifications

  • One year minimum of consistent food & beverage experience required
  • High School Graduate or equivalenl